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22+
YEARS EXPERIENCE•
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Terms & Conditions

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These Terms & Conditions govern your access to and use of the Evya Healthcare website, services, and related offerings. By using this website or any services provided through it, you agree to comply with the terms outlined below.

Please read these Terms carefully before using our services. If you do not agree with any part of these terms, you should not use this platform.

1. Nature of Service

Evya Healthcare is a digital healthcare platform that provides online homoeopathy consultations, wellness assessments, and treatment guidance from qualified professionals.

Our services are intended only for non-emergency and non-life-threatening medical concerns.

2. Appointments and Cancellations

Booking

  • All appointments must be booked in advance through our official website or communication channels.
  • Appointment confirmation details will be shared through email or message.

Cancellations

  • Cancellation or rescheduling must be requested at least 24 hours before the appointment.
  • Late cancellations may result in forfeiture of fees.

Missed Appointments

  • Missed appointments without notice are not eligible for refunds or rescheduling.
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3. Payments and Refunds

  • All service fees are clearly displayed during the booking process on our website.
  • Payments must be completed in full at the time of booking using secure third-party payment gateways.
  • Evya Healthcare does not store payment card details.
  • Refunds are issued only under specific circumstances, including:
    • Service interruption due to technical issues from our side
    • Valid cancellation made within the permitted timeframe
Refund eligibility is reviewed individually and processed according to our Refund Policy.

4. User Conduct and Responsibilities

By using our services, you agree to:
  • Provide accurate and complete health information
  • Respect healthcare professionals and scheduled appointments
  • Use the platform only for lawful and personal purposes
  • Avoid sharing offensive, misleading, or harmful content
  • Not impersonate another individual or misuse another account
We reserve the right to suspend or terminate access in cases of misconduct, fraud, or violation of these terms.

5. Limitation of Liability

While we strive to provide professional and high-quality services, Evya Healthcare does not guarantee specific treatment outcomes. We are not responsible for:
  • Lack of improvement or treatment response
  • Incorrect usage or dosage of remedies
  • Internet outages, technical disruptions, or software failures
  • Data loss caused by third-party service providers
To the maximum extent permitted by law, Evya Healthcare shall not be liable for indirect, incidental, or consequential damages arising from use of the platform or services. All website content, branding, text, and materials remain the intellectual property of Evya Healthcare and may not be copied or distributed without written permission. Third-party tools, trademarks, or services remain the property of their respective owners.

6. Modifications to Terms

Evya Healthcare reserves the right to update or modify these Terms & Conditions at any time. Changes become effective immediately once published on this page. Continued use of the platform after updates indicates acceptance of the revised terms.

7. Modifications to Terms

Evya Healthcare reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the platform after changes implies acceptance of the revised terms.

8. Medical Disclaimer

Disclaimer

Consent & Disclaimer

  1. I voluntarily consent to receive treatment through teleconsultation from Doctor Ashish at Evya Healthcare Limited.
  2. I understand the treatment plan, consultation charges, and agree that fees are non-refundable and non-adjustable.
  3. I acknowledge that no guarantee has been made regarding treatment outcomes or duration.
  4. I release the doctor and Evya Healthcare from liability related to treatment provided through the platform.
  5. I permit anonymous treatment photography or case documentation for educational purposes without revealing my identity.
  6. I agree to provide accurate medical history and follow medical guidance responsibly.
  7. I digitally accept these terms during registration, renewal, or continuation of services.
  8. I consent to receive promotional emails and SMS communications from Evya Healthcare Limited.
22+
YEARS EXPERIENCE